Returns

Your Happiness, Guaranteed – idealsdwelling.com Return Policy

At idealsdwelling.com, we want you to love every purchase you make in one of our stores or on our website. If for any reason that’s not the case, we’re here to help you exchange or return your items for a full refund (if eligible). Here’s how our hassle-free return process works:

In-Store and Online Orders:

  • Easy returns: You have a full 30 days from the date of purchase to bring back any items you do not wish to keep. Just make sure they’re in re-sellable condition and in their original packaging to get a refund or exchange.
  • Store returns: Bought or picked up in-store? Simply return it to any of our stores. We’ll be more than happy to help.
  • Online orders: Prefer to shop from the comfort of your home? No problem! You can return items shipped to your home in any of our stores for free, or by mail. Just reach out to our friendly customer service team within 30 days of receiving your order to request a return label.

A Few Things to Know

  • Holiday Products: Seasonal decorations are eligible for return until the end of the holiday season. Specific dates will be noted at the time of purchase.
  • Fee for mail returns: Returning your items by mail? We’ll provide a prepaid return label, and a flat return fee will be deducted from the refunded amount to cover shipping costs.
  • The non-returnables: Some items such as opened or used bedding (comforters, duvet covers, bed sheets, pillows), select bathroom items, merchandise reduced by 50% or more, custom-cut products, special orders, gift cards and any product that has been used, modified, altered or washed are non-refundable.
  • Refunds made simple: We’ll refund the amount to your original method of payment (amount actually paid for the merchandise), minus any shipping and handling charges, as those are non-refundable (unless we made a mistake and sent you the wrong item, of course ).
  • Proof of purchase: Bring your receipt or proof of purchase with you. If you can’t find it, we’ll do our best to help.

Any questions? Please contact our customer service team through the form on our website, idealsdwelling.com.

How to Package and Mail Your Return Items

  1. Retrieve the prepaid return label by contacting our customer service team at idealsdwelling.com.
  2. Fill out the return section on your packing slip, indicating the reason for the return.
  3. Attach the prepaid return label we provided to your package.
  4. Drop the package off at the designated carrier location.

Questions? Our customer service team is ready to help. Please get in touch with us via our website at idealsdwelling.com, and we’ll take care of the rest.

Remember, your satisfaction is our top priority. We’re dedicated to making your idealsdwelling.com experience as delightful as possible, every step of the way!